Hey there. This support page is for our tenants. Stay logged in, or log in now and you will see a SUPPORT button appear up top. Use that to log repairs or make inquiries. There’s also an emergency line for urgent issues and useful tips. Such as how to keep your home well with simple maintenance tasks. How to get competitive tenant insurance and more details on our rewards program.
Welcome to DIY! For most repairs and maintenance you can count on us to swing by or coordinate a repair person to do the dirty work! But you do have some obligations in your lease to maintain your home in good working order from normal day to day use and to maintain a healthy environment for you and for all your neighbors. So this section has some tips in video format to help build your handy-person know how!
Tenant insurance. OK so this is not exciting, there is no way to spin it. But its mandatory! Why? Simply put it protects you from things that could cause real financial harm. And it does not cost that much. This link takes you to our partners and has a built in discount rate. But by all means shop around. We just need to see you have a policy in place for all the time you’re in one of our properties. Any claims or questions about your policy coverage? Well you know the answer … contact your insurer ;)
The app has some functions in it that can make your life a little easier. Particularly for repairs we find it easier to take the photo of the offending item and add the description and send it off. We are going to integrate the rewards and tenant apps in the future but like all good things….
